Store Policies: Shipping and Returns
1. Returns and Refunds Policy At our organization, your satisfaction is our priority. If you receive a damaged, defective, or incorrect item, we will accept its return or send you a replacement at no cost.
Claim period: We accept claims for damaged items within 30 days of the delivery date.
How to initiate a return: Please email us at judaica@portalaljudaismo.org with your order number and a photo of the damaged item. Our team will reply with instructions on how to process your refund or exchange.
Conditions: Due to the nature of our products, we do not accept returns for "change of mind" once the product has been shipped, unless it arrives in poor condition.
2. Shipping Policy We offer free standard shipping to all our customers in the United States.
Processing Time: Orders are processed within 2 to 4 business days.
Delivery Time: Since our Judaica items are authentic and shipped directly from Israel, the estimated delivery time is 14 to 25 business days. We appreciate your patience and support of our organization.
Shipping Cost: Free ($0.00) for all orders within the United States.
3. Privacy Policy We respect your privacy. The information you provide (name, address, email) is used only to process and ship your order. We never sell or share your data with third parties for marketing purposes.
Store Policies: Shipping & Returns
1. Return & Refund Policy At our organization, your satisfaction is our priority. If you receive a damaged, defective, or incorrect item, we will accept your return or send a replacement at no cost to you.
Claim Period: We accept claims for damaged items within 30 days of the delivery date.
How to start a return: Please email us at judaica@portalaljudaismo.org with your order number and a photo of the damaged item. Our team will respond with instructions to process your refund or exchange.
Conditions: Due to the nature of our products, we do not accept returns for "change of mind" once the product has shipped, unless it arrives in poor condition.
2. Shipping Policy We offer free standard shipping to all our customers in the United States.
Processing Time: Orders are processed within 2 to 4 business days.
Delivery Time: Since our authentic Judaica items are shipped directly from Israel, the estimated delivery time is 14 to 25 business days. We appreciate your patience and support for our organization.
Shipping Cost: Free ($0.00) for all orders within the United States.
3. Privacy Policy We respect your privacy. The information you provide (name, address, email) is used solely to process and ship your order. We never sell or share your data with third parties for marketing purposes.